A healthcare agency that works for you.
Reward & recognition
We offer a reward and recognition scheme for quality care.
Bonus scheme
We do what we say we will do, and always act with integrity.
Flexibility
We respect the wishes and aspirations of every individual.
Career progression
We offer further training and career development opportunities.
High pay rates
We are always understanding, kind and compassionate.
24/7 support
You can speak to us 24 hours a day, 7 days a week, 365 days of the year.
Specialist care at home
We provide high-quality complex care for people with specialist medical or personal needs, offering support that’s not just clinically safe, but genuinely life-enhancing. Whether it’s round-the-clock clinical care from our in-house nursing team or help with everyday routines, our friendly, skilled teams are there to make life easier, safer, and more comfortable – at home, where people feel most at ease.
We also support people with autism and learning disabilities, making sure they have the same choices, independence, and access to everyday life that most people take for granted. We believe everyone deserves to live an ordinary life in their community, with the right support to feel confident, respected, and in control.
Everyone we care for has different needs, so we take the time to get to know what really matters to them. Whether it’s managing a long-term condition, supporting recovery, or just helping them feel more comfortable day-to-day, we build care around the person – not the diagnosis.
With a mix of expertise, empathy, and a people-first approach, our goal is simple: to help people live with dignity, independence, and the right support, every step of the way.
Truly person-centred care
Our complex care is always built around each individual we care for – we don’t believe in one-size-fits-all. Everyone we support has their own needs, routines, preferences, and goals, and we take the time to really understand what matters most to them. Whether it’s specialist clinical support, medication management, or simply help with everyday tasks that make life easier and more enjoyable, we tailor everything to suit the person and their lifestyle.
We also provide care for people with autism and learning disabilities, recognising that this often means taking a more personalised, thoughtful approach – whether that’s offering consistent routines, supporting with communication, or understanding sensory needs. We focus on building trust, promoting independence, and helping people feel safe, understood, and in control. We also support individuals to be part of their local communities – whether that’s through social activities, education, volunteering, or simply getting out and about with confidence.
We work closely with families, healthcare professionals, and the individual themselves to create care plans that don’t just tick boxes, but reflect the person’s personality, preferences, goals, and future aspirations.
Whether it’s helping someone gain confidence, feel more comfortable in their own home, or take steps toward greater independence, we’re here to support the whole person—not just their care needs.
Our values. T-R-U-E.
Trust
We do what we say we will do, and always act with integrity.
Respect
We respect the wishes and aspirations of every individual.
Understanding
We are always understanding, kind and compassionate.
Expertise
Our care is underpinned by clinical expertise and best practice.
Trusted care - skilled support
Our goal is simple – to help every person we support live their best possible life. We focus on building confidence, encouraging independence, and providing care that’s shaped around each individual’s goals, needs, and preferences.
We start by working closely with the person, their family, and any professionals involved to create a care plan that covers everything that matters – from clinical support and daily routines to personal aspirations and what helps someone feel safe and understood. That plan is shared with the whole team so everyone’s working together, with consistency and care.
Support is overseen by our experienced managers, with input from our expert clinical leads and Positive Behaviour Support (PBS) practitioners where needed. Our specially trained support workers are hand-picked and matched to each person to make sure they’re the right fit – someone who really gets it and makes that person feel at ease.
We support people with a wide range of needs, including complex clinical conditions, autism, learning disabilities, mental health needs, and behaviours that challenge. Whether someone is working towards recovery, moving on from hospital, or needs long-term support, we’re here to help them live well, feel respected, and stay in control of their own life.
Great teamwork - real results
We believe brilliant care starts with brilliant people – which is why we invest so much in our team. From day one, every support worker receives a full induction, shadow shifts, and hands-on training tailored to the needs of the people they’ll be supporting.
Our in-house clinical educators and PBS practitioners provide ongoing, specialist training in everything from complex medical procedures to autism support, communication, behaviours that challenge, and mental health. We don’t stop at the basics – our staff are constantly learning, improving, and building confidence through mentoring, refreshers, and regular competency checks.
But for us, it’s not just about ticking training boxes – it’s about achieving real outcomes for the people in our care. We work with individuals, families, and professionals to set meaningful goals, track progress, and celebrate every success – whether that’s building life skills, improving health and stability, reducing support, or feeling ready to live more independently.
Every step forward matters. And we’re proud to walk alongside people as they grow in confidence, gain new skills, and shape their own futures – with support they can count on every step of the way.
Supported
Living
Empowering individuals with tailored supported living services, fostering independence, dignity, and inclusion for each individual we care for.
Stabilise &
Transform
Specialist support service helping individuals stabilise, reduce restrictive practices, and transition from hospital or institutional care to greater independence in the community.
Transforming
Care
Redefining care through innovation, collaboration, and compassion, creating better outcomes and improving lives for individuals with complex and diverse needs.