Complex
Care
'Exceptionally Caring'- CQC
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Complex care
changing lives for the better.
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How we work...

Our aim is to support each and every person using our service to live the very best life they can, by assisting them in gently – and safely – pushing the boundaries of their condition, according to their wishes.

We begin by working very closely with each individual (and their family) to build a bespoke package of support which suits their clinical needs, as well as fulfilling their wider aspirations

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How we care...

Care is overseen – and very closely supervised – by a dedicated complex care nurse and delivered by a team of highly-trained, hand-picked and carefully-matched support workers.

Our investment in clinical expertise and values-based recruitment means we can safely support a very wide range of people, including babies and children needing specialist paediatric care, young people who have experienced a life-altering accident, adults living with long-term, complex conditions, people needing support with reablement after a stay in hospital, as well as providing expert, sensitive and compassionate end of life care.

Who we support...

We are here to help people be their fullest self, no matter how complex their health condition, no matter how old or young they are.

Cavalry has a highly-experienced in-house team of specialist complex care adult and paediatric nurses which means we are able to safely support a wide range of clinical interventions, including respiratory and airway support, as well as specialist feeding, stoma and catheter care. The following list is by no means exhaustive:

We also have an in-house team of Clinical Nurse Educators who are able to design and deliver bespoke courses to our staff to cover every individual need and condition – including neurological conditions and spinal injuries – and to ensure that the clinical support we provide is an exact fit.

Our education team includes Senior Nursing Lecturers and Specialist Practitioners. Other care providers often call on the expertise within our clinical education team as our approach to training is market-leading.

We’ve also delivered training at national conferences and in partnership with medical centres of excellence.

Most importantly, our support is ALWAYS person-centred: as well as carefully attending to clinical needs, we will always also focus on what people would like to do with their lives – no wish is too big or too small – and we try our absolute best to make it happen.

Cavalry was founded by a family in which removing as many of the disabling elements of ill-health was part of daily life. This ethos runs through everything we do.

(Cavalry's owners Rory, Kate and Brian)

Our values. T-R-U-E.

Trust

We do what we say we will do, and always act with integrity.

Respect

We respect the wishes and aspirations of every individual.

Understanding

We are always understanding, kind and compassionate.

Expertise

Our care is underpinned by clinical expertise and best practice.

day out

Our complex care mission...

We bring exceptional, enabling and enriching care to children and adults in the community, believing that no one should be defined by their condition. We support each and every one of our clients to live the very best life they can, no matter how complex their needs.

Our complex care vision...

To be a national provider of outstanding complex care, putting the aspirations of the people we care for first, no matter how big we grow.

To be nationally known for both our clinical excellence and our values-driven approach to care.

To change care for the better, influencing and supporting other providers to make life the best it can be for every individual.

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A healthcare agency that works for you.

Reward & recognition

We offer a reward and recognition scheme for quality care

Bonus scheme

We do what we say we will do, and always act with integrity.

Flexibility

We respect the wishes and aspirations of every individual.

Career progression

We offer further training and development opportunities

High pay rates

We are always understanding, kind and compassionate.

24/7 support

You can speak to us 24 hours a day, 7 days a week, 365 days of the year.

Join our team - we're a company that works for you!

Reward & recognition

We offer a reward and recognition scheme to highlight quality care.

Bonus scheme

We offer a bonus when you refer a friend who goes on to work with us

Flexibility

We take your work preferences into account as much as we can.

Career progression

We offer further training and career development opportunities.

High pay rates

Market-leading rates - paid reliably and on time.

24/7 support

You can speak to us 24 hours a day, 7 days a week, 365 days of the year.

Our clients say:

Francesca - RGN
I signed up to cavalry last year to work as a nurse. The joining process was very quick and efficient, the training provided ensured I was ready to start my new role very quickly. Since joining I haven’t looked back! I choose my own shifts, via the app, I’ve got support when I need it and I’m always paid on time. Considering a change in career? Go for it. You will be glad you did!
Carrie - Social Worker
Cavalry carers made [service user] feel settled, reassured and provided her a sense of comfort during a time of crisis. Without this support, [service user] would have been admitted back to hospital. Kayleigh kept an open line of communication and was always available for support. I am grateful for the support you provided.
Louise - Registered Manager
The staff provided are of the highest standard. The ease with which staff have merged with Ashberry Staff has been wonderful. Staff are polite, dressed professionally and have a wealth of knowledge in the care sector. Rory, Frankie and the team at Cavalry have been consistent in their communication, always available and quick to respond to our needs.
Patrick - Registered Manager
Thank you Cavalry!! As a Home Manager I’d like to thank all staff for your support, we have built a brilliant relationship with the support team and the staff out in the field. I would like to thank all the staff for their hard work, they are always reliable, confident and kind. I appreciate all the support!
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'Exceptionally Caring' - CQC

Cavalry Healthcare is proud to be a member of the British Association of Brain Injury and Complex Case Management, an organisation which promotes best practice in managing the needs of adults, children and young people living with a brain injury and other complex needs.

Cavalry Healthcare is proud to support the Care Workers’ Charity, which provides grants and mental health support to care workers in crisis. Since 2020, the CWC have awarded £4.3 million to almost 7000 people who work in formal care settings across the UK. The people they support often tell them how the grant made a huge difference, helping them to feel better supported and more likely to stay in their job.